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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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M. F. Elliott

October 31, 2025

5  out of  5
rating by M. F. Elliott
"In my experience the agents at Loretta Jennings -State Farm Insurance are always pleasant to talk with. They are always on point."
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Shacara Corbin (ladidonnell)

October 30, 2025

5  out of  5
rating by Shacara Corbin (ladidonnell)
"I love state farm I been with them since I been 18 yrs old"
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Janis Marshall

October 30, 2025

5  out of  5
rating by Janis Marshall
"Rosella l, was fantastic & polite."
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chasity lett

October 30, 2025

5  out of  5
rating by chasity lett
"Ms. Lena has Top Tier customer service. I Love how polite she is and listens to all questions & concerns I had. She took her time to make sure I had the best insurance that works for me. She is very patient & makes the whole process a breezy. Definitely ask for her & she will get you taken care of. The other staff was great & polite as well when transferring me through to her. Thanks Ms. Lean & State Farm for all your help & awesome customer service. I thought I added this Months ago & I never hit post. I’m thankful for Mrs. Jennings & all of her staff they are great & always make me feel like choosing State Farm is the best decision."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Charrie McQueen

October 30, 2025

5  out of  5
rating by Charrie McQueen
"The ladies are always so kind and helpful. Irene is so easy to talk to and always answers questions!"
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Paulette McLemore

October 27, 2025

5  out of  5
rating by Paulette McLemore
"Very helpful and professional at all time"
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Cozshaun Osgood

October 23, 2025

5  out of  5
rating by Cozshaun Osgood
"Service is always quick whether it’s getting a new quote or just paying your months insurance. Highly recommend working with Kim very nice and friendly."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Loretta Jennings Agency"
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Silver Davis-Mitchell

October 21, 2025

5  out of  5
rating by Silver Davis-Mitchell
"I am truly honored to share my experience with the outstanding service I received from Loretta Jennings’ office. I was assisted by Rosella Williams, who was exceptionally knowledgeable and informative about the policies offered. Her professionalism, kindness, and expertise made the entire process smooth and pleasant. I highly recommend their office for anyone seeking excellent customer service and trusted guidance."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ladaron Coleman

October 15, 2025

5  out of  5
rating by Ladaron Coleman
"My experience was too the up most professional and treated me kindnesses and respect"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Theresa Williams

October 3, 2025

5  out of  5
rating by Theresa Williams
"Very helpful"
We responded:
"Thank you Theresa for your review. We appreciate servicing your business. Loretta Jennings Agency "
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Tomika Penton

September 23, 2025

5  out of  5
rating by Tomika Penton
"Great service friendly environment"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Yolanda Martin

September 16, 2025

5  out of  5
rating by Yolanda Martin
"I have been doing business with Statefarm over 20 years. Mrs. Loretta Jennings and her staff are always friendly and very knowledgeable. If you are looking for someone who has integrity and works with a spirit of excellence look no further."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Loretta Jennings Agency"
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broomegar

September 10, 2025

5  out of  5
rating by broomegar
"Mrs.Jennings, and all insurance agents at State Farm Insurance in her employ are always very courteous, knowledgeable, and professional. It is a pleasure to do business with a team that provides answers, supplies insurance needs, and gives great service on a consistent basis."
We responded:
"Thank you, Gary, for your review of our office! It has always been our pleasure to service your insurance and financial services needs. Loretta Jennings Agency"
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LaToya Butler

September 2, 2025

5  out of  5
rating by LaToya Butler
"Customer service is always very professional & personable"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Loretta Jennings Agency"
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Tasha

August 29, 2025

5  out of  5
rating by Tasha
"Mrs. Rosella was great at assisting me with my new policy!! Love her shes awesome! I will follow her anywhere!"
We responded:
"Tasha, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with our newest team member and we welcome you! Your satisfaction is our top priority, always! We look forward to continuing to support your insurance needs! Any questions that you may have, please reach out to us. Loretta Jennings Agency "
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PositiveBoiJay

August 14, 2025

5  out of  5
rating by PositiveBoiJay
"Excellent costumer service 👏🏾 👍🏾"
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Malcolm Hubbard

August 7, 2025

5  out of  5
rating by Malcolm Hubbard
"Mrs. Jennings is very informative about insurance and life and a great person"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Loretta Jennings Agency"
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Donna Marshall

August 1, 2025

5  out of  5
rating by Donna Marshall
"Nice and very helpful."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Loretta Jennings Insurance & Financial Services"
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Debra Hampton

July 30, 2025

5  out of  5
rating by Debra Hampton
"Loretta Jennings and her team Rossetta was very helpful in assisting me with setting up my Beacon I was getting very frustrated and they resolved it and got my Beacon set up thank you all so much 🙌🏾🙌🏾🙌🏾"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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charles philbrook

July 10, 2025

5  out of  5
rating by charles philbrook
"Ms. Kim was a kind, professional agent throughout our processing of my home and auto policy. I was reminded of State Farms Agents I had smooth dealings of many years ago."
We responded:
"Thank you so much for your kind words! We're delighted to hear that Kim provided you with professional and friendly service, reminiscent of your positive experiences with State Farm agents. We truly appreciate your trust and look forward to continuing to assist you with all of your insurance and financial services needs. Loretta Jennings Agency "
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William Smith

July 2, 2025

5  out of  5
rating by William Smith
"Everyone was helpful and friendly and full of good information."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kinnard Woods

June 25, 2025

5  out of  5
rating by Kinnard Woods
"Takes time with the client to really understand their need. Thankful for their assistance. Very pleased with the service and attention provided."
We responded:
"Thank you for your kind words! I'm glad to hear that you had a positive experience and that we were able to spend the time to understand your needs. Your satisfaction is our top priority, and we appreciate your feedback. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you. Loretta Jennings Agency"
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YL Curry

June 20, 2025

5  out of  5
rating by YL Curry
"Excellent customer service. Thank you Lena"
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Lisa Turek

June 9, 2025

5  out of  5
rating by Lisa Turek
"Lena was very helpful. I stopped to have my insurance card printed out and she was efficient and friendly."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Loretta Jennings Agency"
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Jameria Zinnimon

June 4, 2025

5  out of  5
rating by Jameria Zinnimon
"I had a great experience here. I enjoyed talking with Ms. Loretta, she gave amazing insight about many different things and business!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Loretta Jennings Agency"